Privacy Policy
This policy explains how SmartFlora Studio (“we”, “us”, “our”) collects, uses, and protects personal information. We respect your privacy and process data lawfully, fairly, and transparently.
1. Information we collect
We collect information you provide directly (name, email, messages, billing details) and usage data (pages visited, device type, approximate location based on IP). We do not collect sensitive categories of data.
2. How we use information
- Provide and improve courses, features, and customer support.
- Process purchases and maintain your account.
- Send service-related communications (e.g., receipts, curriculum updates).
- Monitor performance and prevent fraud or abuse.
3. Cookies and local storage
We use essential cookies and local storage to remember your theme, favorites (“Fallows”), and cart. You can opt out by clearing storage or disabling cookies in your browser. Functionality may be limited.
4. Legal basis
We process data to fulfill contracts (purchases), with your consent (marketing), and under legitimate interests (product improvement and security). You can withdraw consent at any time.
5. Data sharing
We share data with service providers that support our operations (e.g., payment processing). They are bound by confidentiality and use data only as instructed. We do not sell personal information.
6. Data retention
We retain data as long as needed for purposes described in this policy, and to comply with legal obligations. When no longer required, data is securely deleted or anonymized.
7. Your rights
Where applicable, you may access, correct, delete, or export your data, object to processing, or request restriction. To exercise rights, contact [email protected].
8. Security
We employ administrative, technical, and organizational measures to protect data. No method is 100% secure, and we encourage using strong, unique passwords.
9. International transfers
If data moves across borders, we use appropriate safeguards consistent with applicable laws.
10. Children
Our services are not directed to children under 16. If we learn a child has provided data, we will delete it.
11. Changes
We may update this policy. Material changes will be communicated via the website or email. Continued use indicates acceptance.
12. Contact
Questions or requests: [email protected] or +1 (415) 555-0149.